When replacing your roof, knowing your roofing contractor’s product policies can save you from unexpected surprises.
Litespeed Construction in Knoxville, TN, provides clear guidelines on structural upgrades, color changes, ventilation, warranties, and more.
Before signing your roofing contract, it’s essential to understand the product policies that may affect your project.
Below are important questions to ask Litespeed Construction, along with their answers based on their terms and conditions.
If you’re considering adding skylights, dormers, gables, or shed roofs, make sure these are clearly noted in your contract.
✅ What to do before signing:
If you change your mind about your roof color, you have until one week before the project starts to request a change—except for metal roofing.
✅ Metal roofing colors cannot be changed once they are ordered.
To avoid last-minute stress, carefully review your color choices before finalizing your contract.
After installation, you might notice some extra materials left over.
🚫 Unused materials remain the property of Litespeed Construction and cannot be refunded or discounted.
These materials are often retained for future repairs or warranty needs.
If you choose premium options such as designer shingles or metal roofing, a deposit is required before material delivery.
✅ What to check in your contract:
Proper attic ventilation is crucial for preventing moisture damage and improving energy efficiency.
✅ Included: Attic exhaust vents.
🚫 Not included (unless specified): Attic intake vents.
If intake vents are needed, be sure to discuss this with your contractor and ensure they are included in the contract.
If you’re having your roof repaired rather than fully replaced, it’s important to understand the service limitations.
✅ Litespeed Construction provides one follow-up visit after a repair.
🚫 Repairs do not come with a warranty unless explicitly stated in your contract.
If long-term durability is a concern, ask about warranty options before signing.
While Litespeed Construction installs your roof, warranties on roofing materials are provided by the manufacturer.
✅ Before your project begins, review:
If you have questions about your warranty, Litespeed Construction can help you understand the terms, but the final coverage is determined by the manufacturer.
During installation, if mold is found under your roofing materials, Litespeed Construction will notify you and replace rotten materials.
🚫 They do not offer mold remediation services.
If significant mold is discovered, you may need to hire a mold remediation specialist.
✔ Answer: Yes, but any structural upgrades—such as sun tunnels, skylights, new dormers, gables, or shed roofs—must be noted on the front of the contract. If additional drawings are required, they should be referenced as well.
✔ Answer: Color changes for most materials (except metal roofing) can be submitted in writing up to a week before the project starts. Metal roofing colors cannot be changed once ordered.
✔ Answer: Any unused materials remain the property of Litespeed Construction and do not qualify for a discount or refund. These extra materials are typically kept for future projects or warranty-related repairs.
✔ Answer: Yes. Special order materials, such as metal roofing packages and designer shingles, require a deposit before material delivery. The exact payment schedule is detailed in your contract.
✔ Answer: Attic exhaust vents are included in all re-roof projects. However, attic intake vents are not included unless specifically stated in the contract. Litespeed Construction only assumes responsibility for ventilation systems they install.
✔ Answer: Roof repairs include one follow-up visit to ensure the issue is resolved. However, repairs do not come with a warranty unless otherwise specified in your contract.
✔ Answer: Material warranties are provided by the manufacturer, not by Litespeed Construction. It’s important to review the specific warranty details from the manufacturer of your roofing materials.
✔ Answer: Litespeed Construction will replace any rotten roofing components and notify you if mold is found. However, they are not mold remediation specialists, so additional treatment would need to be handled by a separate professional.
Litespeed Construction in Knoxville, TN, is known for its honest pricing and quality service. Here’s a summary of our online ratings:
Google Reviews
⭐⭐⭐⭐⭐ 4.8/5
Excellent communication, fair pricing, and great cleanup.
Angi
⭐⭐⭐⭐⭐ 4.7/5
15 years of trusted experience.
Yelp
⭐⭐⭐⭐⭐ 5/5
Professional and efficient service.
Understanding your roofing contract’s product policies ensures a smoother experience. For honest pricing and expert service, contact Litespeed Construction in Knoxville, TN today!
📞 Call now for a free estimate!
If your home is in need of a roof repair, we are the #1 expert in Residential Roof Repair in the Knoxville area and you are at the right place! With over a decade of quality roof repairs, Litespeed will fix that leak fast and right the first time! Because we know how important your home is to you.
As a homeowner, you never want to experience an Emergency Roof Repair, but there are times when Mother Nature has other plans in store. However, in the event of an emergency, it is important to have a go-to roofing contractor to contact to get professional repairs done quickly in order to prevent further damage.
Roof Leak Repair is something that we have been doing right for over a decade. We are fast and we get the job done correctly the first time.
If you need a repair, call us today and we can help you solve your problem fast.
Call: (865) 297-3286
